Frequently Asked Questions

You can book through our website’s booking form. Choose your service, select a date/time, and pay the deposit to secure your slot. You’ll receive confirmation by email.

The deposit is non-refundable, as it reserves your date/time and blocks other bookings. If you need to reschedule, we’ll do our best to accommodate availability.

The remaining balance is typically due on or before the shoot date (depending on the service). We’ll confirm the exact payment timeline in your booking email.

Neutral tones and simple outfits photograph beautifully. Avoid busy logos or tight patterns. If you’d like, we can recommend colour palettes based on your location and style.

Turnaround depends on the service and season. We’ll confirm an estimated delivery timeline after your shoot. Rush delivery may be available on request.

You’ll receive a private online gallery or download link (depending on the package). We can also provide guidance for prints and albums.

If weather makes the shoot impractical, we can reschedule (subject to availability) or switch to an indoor location where possible.

Yes — especially for weddings and commercial work. Tell us what you need (coverage hours, edits, delivery), and we’ll tailor a package.